Privacy Policy

Last Updated: July 23, 2026

Who We Are

BalloonStatus.com is an informational platform that provides hot air balloon flight status updates and weather-based predictions, primarily focused on Cappadocia.

This Privacy Policy applies to:

If you have any questions about this Privacy Policy, you can contact us through our contact page:

Contact Page: https://balloonstatus.com/contact/

Overview

We respect your privacy and are committed to protecting it.

BalloonStatus.com and the Balloon Status mobile application are designed for informational purposes only. Our services do not require user registration, account creation, or payment to access core features.

We do not ask users to submit personal details such as name, payment information, or login credentials in order to use the main service. However, limited technical and usage data may be processed automatically by us or by third-party service providers in order to operate, secure, analyze, and improve the website and app.

Information We May Collect

1. Information Collected Automatically

When you use our website or mobile app, certain technical information may be collected automatically, either by us or by service providers acting on our behalf. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • App version
  • General location information, such as country or city level data
  • Referring pages or links
  • Pages viewed or screens visited
  • Basic interaction and usage data
  • Diagnostics, crash data, and performance information

This information is used to operate the service, monitor performance, improve reliability, understand general usage trends, and help protect the platform against abuse or misuse.

2. Cookies and Similar Technologies

Our website may use cookies and similar technologies for purposes such as:

  • Basic site functionality
  • Performance monitoring
  • Analytics
  • Security
  • Remembering preferences
  • Supporting advertising if ads are added in the future

Cookies are small files stored on your device. You can usually control or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of the website function.

The mobile app relies only on standard operating-system technologies needed for its core features and for the anonymous, non-identifying analytics described in the “Mobile App & Analytics” section below. The current version does not use advertising or cross-app tracking identifiers.

3. Information You Voluntarily Provide

In general, we do not require users to submit personal information to use BalloonStatus.com or the Balloon Status app.

If you contact us through our contact page or by email, you may voluntarily provide information such as:

  • Your name
  • Your email address
  • The contents of your message

We will use that information only to respond to your inquiry, provide support, or handle your request.

Third-Party Services

We may use third-party services to help operate, improve, and support our website and app. These may include:

  • Hosting and infrastructure providers
  • Weather data providers used for forecasts and prediction logic
  • Public official information sources used for status references
  • Analytics or performance monitoring providers
  • Security and anti-abuse tools
  • Advertising providers, if advertising is added in the future

These third parties may process limited technical or usage data in accordance with their own privacy policies and practices. We do not control the privacy practices of third-party services, websites, or platforms.

Where our website or app includes links or embedded content from third parties, those third parties may independently collect data as described in their own privacy policies.

Mobile App Data Usage

The Balloon Status app:

  • Does not require login or account creation
  • Does not offer payments or ticket purchases
  • Does not provide user-generated content features
  • Does not intentionally collect sensitive personal information for normal use
  • Does not access contacts, photos, microphone, or similar personal device content unless clearly stated in a future version

The app may use internet access to retrieve weather data, status information, and related content.

If analytics, diagnostics, or advertising tools are enabled in the app, limited technical data such as device information, app usage, crash data, or identifiers may be processed to support those features. If advertising or tracking-related features are introduced in a future version, the app’s disclosures and permissions will be updated as required.

How We Use Information

We may use collected information to:

  • Display balloon flight status information
  • Generate and present weather-based predictions
  • Operate and maintain the website and app
  • Improve speed, performance, and user experience
  • Monitor reliability and diagnose technical issues
  • Analyze overall traffic and usage patterns
  • Prevent abuse, spam, fraud, or security threats
  • Comply with legal obligations
  • Support advertising or monetization features if enabled in the future

Data Sharing

We do not sell your personal information.

We may share limited data only in the following situations:

  • With service providers that help us operate the website or app
  • With analytics, hosting, infrastructure, or security partners acting on our behalf
  • If required by law, regulation, court order, or legal process
  • If necessary to protect our rights, users, systems, or services
  • In connection with a business transfer, merger, sale, or restructuring, if applicable

Any such sharing is limited to what is reasonably necessary for those purposes.

Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Maintaining and improving the service
  • Security monitoring
  • Analytics and diagnostics
  • Legal, compliance, and recordkeeping obligations
  • Responding to user inquiries submitted through our contact page or email

Because we do not provide account-based services, we generally do not maintain user profiles or persistent account records.

Your Rights

Depending on your location and applicable law, you may have rights regarding personal data, including the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

Because BalloonStatus.com and the Balloon Status app do not rely on user accounts and generally collect limited personal data, the scope of these rights may be limited in practice.

If you have a privacy-related request, you can contact us through:

Contact

Children’s Privacy

Our website and app are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us and we will review the request and take appropriate action.

International Users

Our website and app may be accessed by users in different countries.

By using our services, you understand that information may be processed in countries where we or our service providers operate. Data protection laws in those countries may differ from those in your location.

Security

We take reasonable administrative, technical, and organizational measures to protect information and help keep our platform secure.

However, no method of transmission over the internet and no system of storage or processing is completely secure. As a result, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will post the updated version on this page and revise the “Last Updated” date at the top. Continued use of the website or app after changes are posted means you accept the updated Privacy Policy.

Contact

If you have questions, requests, or concerns regarding this Privacy Policy, please contact us through:

Contact Page: https://balloonstatus.com/contact/

BalloonStatus.com and the Balloon Status app are informational services only and do not provide booking, payment, or account-based features.

Mobile App & Analytics

Our mobile app (“Balloon Status”) retrieves flight status, forecasts, destination information, and ticket offers from our servers. The app does not require an account and does not collect your name, email address, or precise location.

To understand which features are useful and to measure the performance of our booking partners, the app sends a small number of anonymous usage events to our server (for example: that a ticket offer was viewed or opened, the destination it related to, and the app version). These events contain no personal identifiers and are not linked to your identity. Our server may process your IP address transiently for abuse prevention (rate limiting); IP addresses are stored only in irreversibly hashed form and event records are deleted after at most 90 days.

When you open a booking partner’s page from the app or website, that partner (for example GetYourGuide or Headout) becomes responsible for any data you provide to them, under their own privacy policy. Our links may include an affiliate identifier so the partner knows the visit came from us; this identifier contains no personal information about you.

Push Notifications (Mobile App)

Balloon flight alerts in our app are optional and off by default. If you enable them, your device’s push notification token (a random identifier issued by Apple), your selected destinations, and — if you set up a trip — your trip dates are sent to and stored on our server solely to deliver the alerts you asked for. This data is not linked to your identity, is never used for advertising or cross-app tracking, and is never shared with our booking partners.

You can stop alerts and delete this data at any time in the app (“Stop all alerts & remove this device” under Info), or by disabling notifications for the app in your device settings. Tokens are also deleted automatically when Apple reports them invalid, and after 180 days without use.